This Privacy Policy describes how Cyberou (“Cyberou,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit our website, contact us, or use our services (collectively, the “Services”). By using the Services, you agree to this Policy. If you do not agree, please do not use the Services.
1. Information we collect
We may collect the following categories of information, depending on how you interact with us:
- Contact and account data. Name, email address, company name, job title, phone number, and similar details you provide when you request information, create an account, subscribe to updates, or communicate with us.
- Content you provide. Messages, files, briefs, feedback, or other materials you submit through forms, email, or our products.
- Usage and device data. IP address, browser type, device identifiers, general location derived from IP, pages viewed, referring URLs, and timestamps. We may use cookies and similar technologies as described below.
- Information from integrations. If you connect third-party tools or authenticate through a provider, we may receive profile or account identifiers according to that provider’s settings and your consent.
2. How we use information
We use personal information to:
- Provide, operate, and improve the Services;
- Respond to inquiries, support requests, and contractual obligations;
- Send administrative messages, security notices, and (where permitted) marketing communications;
- Analyze usage trends, measure performance, and protect against fraud, abuse, and security threats; and
- Comply with law, enforce our terms, and defend our legal rights.
3. Cookies and similar technologies
We and our service providers may use cookies, pixels, and local storage to remember preferences, understand traffic, and improve the site. You can control cookies through your browser settings; disabling cookies may limit certain features.
4. How we share information
We do not sell your personal information. We may share information with:
- Service providers who assist us with hosting, analytics, email delivery, customer support, security, and similar functions, subject to confidentiality and processing terms;
- Professional advisors (e.g., lawyers, accountants) where necessary;
- Authorities when required by law, legal process, or to protect rights, safety, and security; and
- Business transfers in connection with a merger, acquisition, financing, or sale of assets, with notice as required by law.
5. Retention
We retain personal information for as long as needed to fulfill the purposes described in this Policy, meet legal, accounting, or reporting requirements, and resolve disputes. Retention periods vary depending on the nature of the data and our relationship with you.
6. Security
We implement technical and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
7. International transfers
If you access the Services from outside the country where we operate, your information may be processed in countries that may have different data protection laws. Where required, we use appropriate safeguards for cross-border transfers.
8. Your rights and choices
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, to object to certain processing, to data portability, and to withdraw consent where processing is consent-based. You may also have the right to lodge a complaint with a supervisory authority. To exercise applicable rights, contact us using the details below. We may need to verify your request.
You may opt out of marketing emails by using the unsubscribe link in those messages.
9. Children
The Services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe we have collected such information, please contact us and we will take steps to delete it.
10. Changes to this Policy
We may update this Policy from time to time. We will post the revised version on this page and update the “Last updated” date. For material changes, we may provide additional notice as appropriate.
11. Contact
For privacy-related questions or requests, get in touch or reach us through the business address you use with Cyberou.
Related: Terms of Service.